Last updated: 16 July 2026

1. Who we are

This Privacy Policy explains how TMPI MERAKI LTD collects, uses, stores and protects personal data when you visit or use:

https://campus.tmpiacademy.com/
Our online courses, learning resources and community features
Our registration, checkout and learner-account services
Related pages, communications or services that link to this Privacy Policy

The data controller responsible for your personal data is:

TMPI MERAKI LTD
Efesou 9
Paralimni 5280
Famagusta, Cyprus

Privacy email: team@tmpiacademy.com

In this Privacy Policy, “TMPI,” “we,” “us” and “our” refer to TMPI MERAKI LTD.

Our learning platform is hosted using LearnWorlds. In relation to learner data processed for the operation of our academy, TMPI MERAKI LTD is the data controller and LearnWorlds (CY) Ltd generally acts as our data processor.

2. Personal data we collect

The information we collect depends on how you use the Services.

2.1 Account and registration information

When you create an account, we may collect:

First name
Last name
Email address
Account credentials
Account preferences
Profile photograph, if you voluntarily add one
Country or professional information, if requested

Your account password is managed through the LearnWorlds platform. We do not have access to your password in readable form.

2.2 Social sign-in information

If you register or sign in using Google, Facebook, LinkedIn or Apple, the selected provider may send us information permitted by you, such as:

Your name
Email address
Profile identifier
Profile photograph

We do not receive the password you use with the social sign-in provider. The provider also processes information under its own privacy policy.

2.3 Purchase and billing information

When you purchase a course or another service, we may collect:

Name and contact details
Billing address or country
Course or product purchased
Price, currency and payment status
Invoice and transaction details
Information needed to calculate and report applicable taxes

Payments are processed by Stripe. We do not store complete payment-card details.

2.4 Learning and course activity

When you use the academy, we may process information including:

Courses in which you are enrolled
Course progress and completion
Lessons and resources accessed
Assessment answers and results
Certificates and qualifications earned
Time spent using learning activities
Attendance at live sessions
Comments, questions and course reviews
Technical activity connected with your learner account

We use this information to provide the educational service, remember your progress, issue certificates where applicable and support your learning.

2.5 Community and user-generated content

If you use our community, discussion or comment features, we may collect and display:

Your chosen profile name and photograph
Posts, comments and replies
Questions and course reviews
Files or other material you choose to submit
Reactions and community interactions

Information posted in an area identified as public or visible to other learners may be seen by those users.

You must not upload identifiable patient information, confidential clinical records or personal data about a child or another third party unless you have a valid legal basis and any required permission. Clinical examples should be appropriately anonymised.

2.6 Testimonials and reviews

If you submit a review or give us permission to publish a testimonial, we may use the approved content together with information such as your name, profession, country or photograph.

Where a testimonial is used publicly for promotional purposes, we will rely on your consent or another documented lawful basis. You may contact us if you want to withdraw permission for future publication.

Withdrawal will not affect lawful use that occurred before your request or material that cannot reasonably be recalled after publication.

2.7 Communications

When you contact us, we may collect:

Your name and contact information
The content of your message
Related correspondence
Information needed to investigate or answer your request

2.8 Marketing information

If you subscribe to our newsletter or agree to receive promotional communications, we may collect:

Your name and email address
Your language or areas of interest
Your consent record
Information about whether communications were delivered, opened or selected

You can unsubscribe at any time by using the link in an email or contacting us.

2.9 Technical and usage information

When you access the Services, we and our service providers may collect:

IP address
Browser and device type
Operating system
Approximate location derived from an IP address
Login dates and times
Pages and features used
Referring website
Error, security and diagnostic information
Cookie identifiers and consent preferences

Some technical information is necessary to operate and secure the Services. Optional analytics or marketing technologies are used according to your cookie choices.

3. Why we process personal data

We process personal data for the following purposes and legal bases.

3.1 Providing the Services and performing our contract

We process information when necessary to:

Create and manage your account
Enroll you in a course
Provide lessons and learning resources
Record progress and results
Issue certificates
Process purchases
Provide learner support
Deliver transactional and service communications

The legal basis is the performance of a contract or taking steps at your request before entering into a contract.

3.2 Complying with legal obligations

We may process information to:

Maintain accounting and transaction records
Calculate and report taxes
Respond to lawful requests
Meet consumer, corporate and regulatory requirements
Establish and maintain legally required records

The legal basis is compliance with a legal obligation.

3.3 Our legitimate interests

Where your rights do not override our interests, we may process information to:

Keep the academy and accounts secure
Prevent fraud and misuse
Respond to ordinary enquiries
Improve the usability and quality of our courses
Understand general learner engagement
Protect and enforce our legal rights
Moderate community content
Maintain necessary business records

Where we rely on legitimate interests, we consider the necessity and proportionality of the processing and its possible effect on you.

3.4 Your consent

We rely on consent where required for:

Email marketing and newsletters
Non-essential analytics or marketing cookies
Certain public testimonials or photographs
Other optional processing that is specifically presented to you

You may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

4. Information required from you

Your name, email address, account credentials and any necessary purchase information are required to create and administer an account or provide a purchased course.

If you do not provide required information, we may be unable to create your account, complete a transaction or provide the requested service.

Profile photographs, marketing subscriptions and other fields identified as optional are voluntary.

5. Cookies and similar technologies

We use cookies and similar technologies for purposes including:

Operating login and account functionality
Remembering security and privacy preferences
Maintaining shopping and checkout functions
Measuring site performance
Understanding how visitors use the academy
Supporting optional marketing activities

Essential technologies may be used because they are necessary for the Services to function. Non-essential analytics and marketing technologies will be used according to your consent preferences where consent is required.

You can accept, reject or change your choices through our cookie controls. For more information, including the technologies used and their durations, please read our separate Cookie Policy.

6. Who receives personal data

We may disclose personal data only where necessary to the following recipients:

LearnWorlds (CY) Ltd, which hosts and operates our online-school platform
Stripe, for payments and fraud prevention
Google, Facebook, LinkedIn or Apple when you choose social sign-in
Email-delivery and newsletter providers
Video-hosting and live-session providers
Analytics providers, subject to applicable consent requirements
Website translation providers, if multilingual functionality is enabled
Customer-support and communication providers
Accounting, tax, legal and professional advisers
Competent courts, regulators, tax authorities or law-enforcement bodies where legally required

These recipients receive only the information reasonably necessary for their functions. Providers acting on our behalf are required to handle personal data under appropriate contractual and confidentiality obligations.

Some integrated providers may act as independent data controllers for their own activities. Their processing is governed by their respective privacy policies.

We do not sell or rent your personal data.

7. International data transfers

TMPI MERAKI LTD is established in Cyprus, within the European Union. Some service providers or their subprocessors may process data outside the European Economic Area.

Where personal data is transferred to a country that has not been recognised as providing an adequate level of protection, we use appropriate safeguards where required. These may include European Commission Standard Contractual Clauses and supplementary contractual, organisational or technical measures.

You may contact us for further information about the safeguards relevant to your personal data.

8. How long we keep personal data

We keep personal data only for as long as necessary for the relevant purpose.

The criteria we use include:

Account and course information is normally retained while your account is active and for a reasonable period afterwards to provide support, maintain learning records, resolve disputes and meet legal obligations.
Transaction, invoice and tax information is retained for the period required by applicable Cyprus accounting and tax law.
Course results and certificate records may be retained where necessary to verify a qualification or learning achievement.
Community content remains available while the relevant community or account is active, unless it is removed earlier or must be retained for legal or moderation purposes.
Support correspondence is retained for as long as reasonably necessary to resolve the matter and maintain appropriate records.
Marketing information is retained until you unsubscribe or withdraw consent. We may retain a minimal suppression record to ensure that we respect your request.
Public testimonials are retained until permission is withdrawn or the testimonial is no longer required, subject to material already lawfully published.
Cookie and analytics retention periods are described in our Cookie Policy.

When information is no longer needed, it will be deleted, anonymised or securely isolated unless continued retention is legally required.

9. Your data-protection rights

Subject to the conditions and limitations of applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to processing based on legitimate interests
Object at any time to direct marketing
Receive certain data in a structured, commonly used and machine-readable format
Request transmission of eligible data to another controller where technically feasible
Withdraw consent at any time
Lodge a complaint with a supervisory authority
Receive information about applicable automated decision-making

To exercise a right, contact team@tmpiacademy.com.

We may need to verify your identity before completing a request. We will normally respond within one month, although the period may be extended where permitted for a complex or numerous request.

Exercising your rights is normally free of charge, subject to the exceptions permitted by law.

Certain rights are not absolute. For example, we may need to retain transaction information to meet tax obligations or retain information required for legal claims.

10. Automated decision-making and artificial intelligence

We do not currently make decisions based solely on automated processing that produce legal or similarly significant effects for learners.

If we introduce AI-assisted assessment or another significant automated decision-making process, we will provide additional information about:

The data used
The purpose of the system
How the outcome is produced
Relevant limitations
Whether human review is available
The possible effect on the learner

11. Children

The Services are intended for adults aged 18 or over and for professional education. We do not knowingly permit children to create learner accounts or intentionally collect personal data directly from children.

If you believe that a child has provided personal data to us without appropriate authorisation, contact us so that we can investigate and take appropriate action.

The fact that our educational subject matter concerns paediatric care does not mean that the Services are directed to children.

12. Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

These measures include access controls, secure service providers, staff confidentiality requirements and security protections appropriate to the nature of the information processed.

No online system can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorised use of your account.

13. Third-party links and content

The Services may contain links to external websites, embedded videos or services operated by other organisations. We are not responsible for the privacy practices of independent third-party websites.

We encourage you to review the privacy information provided by a third party before submitting personal data to it.

14. Complaints

We encourage you to contact us first so that we can try to resolve your concern.

You also have the right to lodge a complaint with the supervisory authority in Cyprus:

Office of the Commissioner for Personal Data Protection
Website: https://www.dataprotection.gov.cy/
Email: commissioner@dataprotection.gov.cy

You may also be entitled to complain to the data-protection authority in the EU or EEA country where you live, work or believe an infringement occurred.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our Services, providers or legal obligations change.

The latest version will be published on this page with a revised “Last updated” date. Where a change materially affects how we use personal data, we will provide additional notice where required.

16. Contact us

For privacy questions or requests, contact: